Dime
7/3/2008 6:58:26 PM
 

 

 
 


Internet Banking
 

How did you hear about the Dime Web site?
Newspaper advertising
Radio Commercial
Posters or Billboards
Friend or family member
Coworker
Search engine
Branch representative
Mail or telephone solicitation
Other 
 

What accounts or products do you presently hold with Dime? (Please check all that apply.)
Savings Account
Checking Account
Money Market Account
CD
IRA
Mortgage Loan
Home Equity Loan
Personal Loan
Debit Card
Other 
 

Did you explore the Internet Banking DEMO feature before you signed up?
Yes
No
 

Have you ever conducted banking business using another bank's Web site?
Yes
No
 
If Yes, how does Dime Web site compare to other bank Web sites you've used?
Much better
Somewhat better
Equal
Not as good
 
How many people in your household will have access to Dime Internet Banking?
One
Two
Three to five people
More than five people
 
On a scale of 1 to 10, with 10 being the most satisfied and 1 being the least satisfied, please answer the following questions:
How would you rate the overall look of the Web site?
How would you rate the ease of navigating the Web site?
 
How would you rate the organization and structure of the Web site?
Are you pleased with the product and services available on the Web site?
How satisfied are you with the response time to your online emails?
   
How often do you expect to use our Internet Banking feature?
Once or more daily
Once or more weekly
Once or more monthly
Less than once a month
Rarely
 
What do you feel is the best part of Internet Banking with Dime?
 
What do you feel is the most helpful portion of the Web site?
 
What is the likelihood that you will apply for a loan or a mortgage using our Web site?
Definitely
Very likely
Somewhat likely
Not likely
Not at all
 
Do you feel that banking with our Web site is as safe and secure as banking at a traditional branch or banking by telephone?
Yes
No
Not sure
 
What changes would you make to improve the navigation of our Web site?
 
What would you change about the look and structure of our Web site?
 
What additions or improvements would you suggest for Internet Banking with Dime?
 
Would you recommend the Dime Web site to friends, family members or coworkers?
Yes
No
Not sure
 
   
THE FOLLOWING QUESTIONS ARE OPTIONAL:
What is your name?
 
What is your age?
Under 20
21 to 40
41 to 60
Over 60
 
Male or female?
Male
Female
 
What is your occupation?

What is your annual household income?
Under $20,000
$20,000 to $40,000
$40,000 to $60,000
$60,000 to $80,000
$80,000 to $100,000
Over $100,000
Do you own or rent a home?
Own
Rent
 
What is your marital status?
Single
Married
Engaged
 
Number of children living at home with you:
 
Are you enrolled in a college or university?
Yes
No
 
Are you retired?
Yes
No